Contact Information

Headquarter
Tayrex Corp.
600 South White Horse Pike
Lindenwold, NJ 08021
(856) 429-1818
info@tayrex.com


Sales Contacts
USA+ 1 (609) 792-0204
International:+ 972 (53) 275-8891

Work Hours
Mon - Fri: 9:00 AM - 5:00 PM EST Sat & Sun: Closed Customer service will respond according to SLA
Question/Comments
For question, comment, or would like Tayrex free 2 hours consultant, please fill the form below or call us any time at (856) 429-1818.


 
scheduling
 

Summary
Medulla offers number of ways to perform scheduling of service personnel.
We work with the client to see what type of scheduling is the best fit.
below are some of the type the Medulla offers.


 

Multi Dimensions scheduling


this type of scheduling take in the calendar, time available in a day and geographic map show the service provider position and the service site. the route can be optimize and the scheduler click and drop the icon on the service site.


Multi Scheduling


 

Gantt Rescheduling
The Gantt scheduling is most effective to companies that need to monitor field personnel in real time during the work day.
Example:
Lets say a priority work just came and the dispatcher need to send a technician.
The Gantt scheduling can tell the dispatcher which technician is the closest to the site (can be distance or time according to the setup) to assign for the priority work.
the technician will get the new priority job to go next.
The Gantt scheduling is color coded to make it easier for the despatcher i.e. late to arrive will light in red to catch the eye of the dispatcher, green indicate work in progress etc.
blocks of time that are not related to field job will be depicted in the Gantt indicating the dispatcher that the technician is not available at that time.
If a company has large numbers of field personnel the Gannt can be refine that the monitoring will be for a team.

Multi Scheduling


 

Gantt Reschedule and Reassign




 

Gannt Refine Filter




 
 

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