Packaging & Fulfillment Company
“I wanted to let you know how pleased we are with the exceptional service you have provided over the past three years. Before hiring Tayrex, we were running only a small handful of clients. Since then, we’ve grown to more than 22 active clients, each using one or more order sources with multiple business rules, customized paperwork, and shipping methods.The system — a browser based solution running on any standard PC, laptop, or RF device — stores all data in MS SQL and has been extremely reliable. Tayrex has always responded quickly to new requirements, whether internal or customer driven. Support has been excellent, including after hours and weekends when needed.
Together, we’ve added features such as small package shipping integration, pick to pack product verification, multi level part number cross reference, RF device support, and many others. I’m confident our EII solution will continue to evolve and grow. I look forward to our continued partnership and shared success.”
B2B Call Center
“After using the custom software Tayrex built for our firm more than two years ago, I want you to know how much of an impact it has had on our growth. We started with four employees — today we’re at twenty.Our entire business runs on technology, and the web based calling system you built is the primary software we use every single day. Before approaching Tayrex, we researched off the shelf products like Salesforce.com and ACT!, but nothing fit our needs.
Here’s what stands out about Tayrex:
- You truly understand business. You asked the right questions, learned our processes, and built software that streamlined our operations rather than forcing us to adapt to it.
- You are fast. We provided requirements, and in a short time we had a prototype. After a few modifications, we were fully operational. I’ve worked in Fortune 100 companies and have never seen the flexibility and speed Tayrex demonstrated.
- You are responsive, reliable, and genuinely enjoyable to work with. You care about your clients and respond immediately. I always feel like the most important customer you have.
Food Distributor Company
“This letter is my personal recommendation for Eric Tayar and Tayrex Corporation. Eric worked as a contractor for my previous employer and contributed to several high priority projects, including ERP customization, MRP implementation, and EDI process design, deployment, and support. His hard work and positive attitude made him an essential ‘go to’ resource.Eric is a take charge professional who presents creative ideas clearly and communicates their benefits effectively. He developed and marketed a custom EDI tool that significantly simplifies and accelerates the development cycle for new transactions. He also works closely with customers to ensure application designs are accurate before coding begins.
When I joined Haddon House in 2005, I immediately brought Tayrex in to help set up an integrated EDI solution. Tayrex has been instrumental in implementing several complex custom solutions, and I continue to rely on them to augment staff when internal resources are stretched.
Eric has been a tremendous asset, and I expect our relationship to continue well into the future.”
Cell Phone Stores Company
“For the last two years, my cell phone stores have been extremely happy using the system you provided. On behalf of Quick Page Wireless Inc., I want to express our appreciation for Tayrex’s extraordinary product, E2RetailTracker.The retail cellular business demands constant improvements to stay competitive. We sell Cingular, T Mobile, and Nextel phones and services, and before purchasing your system we faced enormous technological challenges requiring multi platform, multi system integration.
We needed a solution that could manage and organize Back Office and Front Store operations, Warehouse, Purchasing, Wholesale, Franchises, Part Definitions, Store Inventory, Pricing, POS, Registry, and Commissions. E2RetailTracker handled it all and gave us the competitive edge we needed.
When the project began, there were many variables to consider. Tayrex provided a comprehensive, step by step solution. Installation, setup, and implementation were quick and professional, without disrupting daily operations. The training and user manuals were extremely helpful.
Thank you.”