Contact Information
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Headquarter
Tayrex Corp.
600 South White Horse Pike
Lindenwold, NJ 08021
(856) 429-1818
info@tayrex.com
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Sales Contacts
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| USA | + 1 (609) 792-0204 | | International: | + 972 (53) 275-8891 |
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Work Hours
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Mon - Fri: 9:00 AM - 5:00 PM EST
Sat & Sun: Closed
Customer service will respond according to SLA
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Question/Comments
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For question, comment, or would like Tayrex free 2 hours consultant, please fill the form below or call us any time at (856) 429-1818.
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Medulla Pro - Field Service Mgmt
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FSM Main Challenges
| - Real-time automated and on-demand FSM |
| - Dispatching and routing optimization |
| - Real-Time monitoring |
| - Technician and Vehicle status and tracking |
| - Ability to work across a full spectrum of wireless carriers |
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Organizations Challenges
| Field service management faces many challenges that ultimately dictate the creation and implementation of processes |
| Service resources availability | Minimum time to return to work |
| Service commoditization | Customer demand & high expectations |
| Maintaining cost of fuel | Vehicle maintenance |
| Carrying inventory | Pressure to bolster service-related revenue |
| Missing analytic & service data | Service chain optimization |
| Tayrex Medulla Pro solution Will help Enterprises resolving those challenges |
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About Tayrex Medulla Pro
| Tayrex Medulla Pro is a Field service software that combines many functions into one unified solution. |
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| | Medulla Pro was design to easily integrate to your CRM system. | | Provides software to optimally plan and dispatch field service technicians and their properly stocked vehicles to a customers location in a timely manner in order to deliver against their service commitments. | | | Field service management will itself include elements of: | | | Demand Management: | Help planning work orders load considering available resources of stuff and expertise. | | | Workforce scheduler: | using predefined rules to automatically optimize the schedule and use of resources (people, parts, vehicles) | | | Workforce dispatcher: | automatically assigning work orders within predefined zones to particular technicians | | | Mobile solutions: | Allowing dispatchers and technicians to communicate in real time |
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